Conference Features

Conference Speakers

speaker1 Amanda Derrick, Programme Director, Connect Digitally, Hertfordshire County Council
speaker2 Carol Cutler, Director of Business Transformation and Customer Service, London Borough of Harrow
speaker3 Richard Foggie, Assistant Director, Electronics Innovation, BIS Director of Standards
speaker4 Gary Simpson, Programme Manager, e@SY Connects
speaker5 Mark Ferrar, Director of Technology Strategy, Department of Health, Chair Chief Technology Officer Council
speaker6 Max Carter, Head of IT Programmes, Homes and Communities Agency
speaker7 Mike Sinclair, National Project Manager, HIS Benchmarking & Accreditation, (Department of Health) DH Informatics – Policy and Planning Directorate
speaker8 Trish Haill, Head of ICT Services, Hackney Homes
speaker9 James Gardner, Chief Technology Officer, Department of Work and Pensions
speaker11 Noel Hatch, Projects & Research Lead, Innovation, Kent County Council

Agenda - Thursday 4 November 2010

TIME

 STREAM A: Efficiency strategies for turbulent times STREAM B: Cost-saving technology implementations and solutions

08:30

 Check out

08:45

Registration and refreshments

09:00

 KEYNOTE SPEECH OPENING ADDRESS: Information standards for supporting transparency, efficiency and transformation of local services
  • Publishing public data
  • Publishing public data using linked data standards
  • A public sector information architecture
  • Patterns for data quality, licensing, provenance, information risk etc
  • Confident and responsible information sharing using information standards
  • Managing and federating information standards
Paul Davidson, Chief Information Officer, Sedgmoor District Council, Director of Standards for the Local e-Government Standards Body (LeGSB), Chief Technology Officer Council Sponsor of the Information Domain

09:40

One-to-one business meeting/Networking

10:20

 The benchmarking of informatics services in healthcare: how and why?
  • What is benchmarking?
  • Why do benchmarking for ICT services?
  • What are the measures and methods being used to benchmark health informatics services?
  • Understanding the inter-relationships between other Department of Health and public sector initiatives
  • How benchmarking may evolve into and relate to accreditation

Mike Sinclair, National Project Manager, HIS Benchmarking & Accreditation, (Department of Health) DH Informatics – Policy and Planning Directorate

 AWARD WINNER
CASE STUDY: Transforming customer service: waste management in Harrow
  • Outline of Harrow’s customer service and access strategy
  • The waste management project:
  • drivers for change for domestic and trade waste service
  • the innovative solution and working with partners
  • the impact on customer satisfaction and recycling rates the next phase
Carol Cutler, Director of Business Transformation and Customer Service, London Borough of Harrow, winner GC Award for Transformation 2010

11:00

 One-to-one business meeting/networking

11:30

 One-to-one business meeting/networking

12:00

 AWARD SHORTLISTED
It’s all about trust: the avoidance of failure when developing public sector solutions and services
  • Discussing authentication and authorisation in real world, understandable applied scenarios
  • Adopting a citizen centric and business centric approach
  • Listening to and working to meet requirements
Gary Simpson, Programme Manager, e@SY Connects, shortlisted for GC Award for Innovator of the Year 2010 		UNIFIED COMMUNICATIONS CASE-STUDY SESSION RESERVED FOR:

John Thornbury, Director of ICT Services, Worcestershire Health ICT Services

 

 

 

12:40

 One-to-one business meeting/networking

13:10

 Lunch

14:10

 AWARD WINNER CASE STUDY: Achieving success in the delivery of digital services
  • Transforming service delivery
  • Delivering efficiencies within local authorities
  • Improving outcomes for citizens
  • Encouraging self-service
Amanda Derrick, Programme Director, Connect Digitally, Hertfordshire County Council, winner GC Award 2010 for Collaborative Working

15:00

 Close of event

Solution Providers 2010

 motorola  xmbrace  the barcode warehouse  clicksoftware  sungard

Solution Providers 2009

adam_continuity canon citrix dme dns dns dns dns dns dns dns dns dns